Privacy Policy

Loosemores are committed to safeguarding your privacy. This privacy policy explains how we will treat any data you supply to us, or we collect from you on (“Website”). Please read this policy carefully as it affects your legal rights. If you do not agree with this policy please do not use the Website.

1. Data collected

1.1. We may collect and store information you provide on the Website including but not limited to your name and job title, contact information including address and e-mail address, gender, occupation, company details and interests.

1.2. We may also collect and store information about your computer and about your visits to and use of the Website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views).

2. Use of Cookies

2.1. We gather information about your use of the Website by using a cookie file. These cookies are downloaded to your computer automatically and may be stored to the hard drive of your computer after you have logged off from the Website.

2.2. When used, a session cookie will keep track of you whilst you navigate the Website.

2.3. When used, a persistent cookie will enable the Website to recognise you when you re-visit the Website by storing information about your preferences enabling us to customise our site according to your individual interests.

2.4. We use cookies to analyse the use of the Website. They help us to improve our site and to deliver a better and more personalised service. They also enable statistical and other reports to be produced about the use of the Website but such reports will not identify you personally.

3. Use of your Data

3.1. We will use your data to:

3.1.1. administer the Website and enquiry forms upon the Website;

3.1.2. enable us to provide, and you to use, the services and facilities on the Website;

3.1.3. deliver to you any services purchased from us;

3.1.4. notify you about changes to our services;

3.1.5. keep internal records;

3.1.6. enable us to deal with any complaints or queries raised by you; and

3.1.7. assist us in any recruitment and selection process.

4. Marketing

4.1. We may also use your data to provide you with information about services which may be of interest to you and we may contact you about these by post, telephone or electronic means.

4.2. If you are an existing customer, we will contact you with information about services similar to those which were previously supplied to you.

4.3. If you are a new customer, we may contact you if you have consented to this.

4.4. If you do not want us to use your data as set out on 4.2 or 4.3 you may contact us at any time to instruct us not to so use your data, by sending an email to

5. Sharing your data

5.1. We may disclose your data to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

5.2. In addition, we may disclose information about you:

5.2.1. to the extent that we are required to do so by law;

5.2.2. in connection with any legal proceedings or prospective legal proceedings;

5.2.3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); or

5.2.4. to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

6. Security of your data

6.1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your data.

6.2. We do not accept any responsibility for the security of data sent over the internet.

7. Miscellaneous

7.1. Where the context permits, the words “we”, “our” and “us” are a reference to Loosemores.

7.2. We may update this privacy policy from time to time and it is your responsibility to check to ensure you are aware of the contents of the most up to date policy at any given time.

7.3. You may instruct us to provide you with any data we hold about you. Provision of such data may be subject to the payment of a fee (currently fixed at £10.00).

7.4. The Website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

7.5. If at any time you would like to contact us about this privacy policy or with any enquiries relating to the data we hold about you, you can do so by sending an email to us at or by writing to us at Alliance House, 18/19 High Street, Cardiff, CF10 1PT.

7.6. For the purpose of the Data Protection Act 1998, Loosemores is the data controller responsible for the Website with registration number Z6773336.